Dirs21 Reporting Suite Setup Guide

The Dirs21 Reporting Suite pulls reservation, revenue and occupancy data from your Dirs21 account and lets you build custom dashboards and schedule automated PDF/Excel reports. This guide covers initial setup and the first report configuration.

Initial Setup

After purchasing and connecting the Reporting Suite to your Dirs21 account (via your API key), navigate to Reporting Suite → Dashboard. On first run, the module performs an initial data import of the last 90 days of reservation history from your Dirs21 account. This typically takes 2-5 minutes.

Pre-Built Report Templates

The module includes 12 pre-built hotel analytics templates: Monthly Revenue Summary, Occupancy Rate Trend, ADR and RevPAR by Room Type, Channel Mix (OTA vs Direct), Source Market Analysis, Lead Time Distribution, Cancellation Rate Report, Length of Stay Analysis, Top Guest Countries, Booking Pace Report, Year-on-Year Comparison, and Weekday/Weekend Performance.

Scheduling Automated Reports

In Reporting Suite → Scheduled Reports → Add Schedule, configure: report template, output format (PDF or Excel), delivery frequency (daily/weekly/monthly), recipient email addresses, and the time of delivery (UTC). Scheduled reports run at the configured time and deliver directly to the listed recipients' inboxes — no login required for recipients.

Custom KPI Widgets

The dashboard builder allows you to add custom KPI tiles showing: single metric with trend (e.g. current month RevPAR vs same month last year); bar chart comparing room type occupancy; line chart showing booking pace for the next 30 days. Drag and drop widgets to arrange your dashboard layout and save it for future visits.